Refund Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our website and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, repair, or credit.

If you have any questions about our guarantee, please, email us at info@viva-raw.com, ask at the Member Service Desk of any location, or call us at 1 (980) 275-3834.